Privacy Policy

Prime Retail AI respects your privacy and is committed to protecting the personal and business information you provide while using our website, services and software platform.

This Privacy Policy explains how information may be collected, used, stored and protected when you visit our website, contact us, create an account or connect an Amazon Advertising account.

We may collect information including:

• Your name, email address, phone number and company details.
• Information submitted through contact or early-access forms.
• Account information required to create and manage a Prime Retail AI account.
• Technical information such as browser type, device information, IP address and website usage data.
• Amazon Advertising data authorized by you through Amazon's official authorization process.

When you connect an Amazon Advertising account, Prime Retail AI may access advertising information permitted by the authorization scopes you approve.

This information may include:

• Advertising profiles and marketplace information.
• Campaign, ad group, keyword and targeting data.
• Search-term and advertising performance reports.
• Metrics such as impressions, clicks, spend, orders, sales, ACOS and ROAS.

Prime Retail AI does not ask for or store your Amazon account password. Account access is intended to occur through Amazon's official Login with Amazon and Amazon Ads API authorization systems.

Information may be used to:

• Provide, maintain and improve Prime Retail AI services.
• Synchronize and display advertising performance data.
• Generate analytics, alerts and campaign optimization recommendations.
• Respond to support, sales and early-access enquiries.
• Protect the platform against fraud, misuse and security threats.
• Comply with legal, regulatory and contractual obligations.

Depending on the circumstances, information may be processed because it is necessary to provide requested services, fulfil a contract, comply with legal obligations, protect legitimate business interests or because you have provided consent.

Prime Retail AI does not sell your personal information or Amazon Advertising data.

Information may be shared only when reasonably necessary with trusted service providers that support areas such as cloud hosting, database infrastructure, analytics, authentication, email delivery and customer support.

Information may also be disclosed when required by law, court order, government authority or to protect the rights, safety and security of Prime Retail AI, its users or others.

We intend to use reasonable administrative, technical and organizational safeguards to protect information from unauthorized access, alteration, disclosure, loss or misuse.

No internet-based service or electronic storage system can guarantee absolute security. Users are responsible for protecting their account credentials and promptly reporting suspected unauthorized access.

Information may be retained for as long as necessary to provide the service, maintain legitimate business records, resolve disputes, enforce agreements and comply with legal obligations.

When information is no longer required, it may be deleted, anonymized or securely archived in accordance with applicable requirements.

You may revoke Prime Retail AI's access to your Amazon account through the relevant Amazon account or advertising authorization settings.

Revoking access may prevent Prime Retail AI from synchronizing new advertising data or providing connected-account features.

Our website may use cookies or similar technologies to maintain sessions, remember preferences, understand website usage and improve performance.

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Depending on applicable law, you may have the right to request access, correction, deletion, restriction or portability of personal information.

You may also have the right to withdraw consent or object to certain processing activities. Requests may be subject to identity verification and applicable legal limitations.

Prime Retail AI may integrate with third-party services, including Amazon. Their handling of information is governed by their own terms and privacy policies.

Prime Retail AI is an independent software platform and is not owned, operated, endorsed by or affiliated with Amazon.

Prime Retail AI is intended for businesses and adult users. The service is not directed toward children, and we do not knowingly collect personal information from children.

This Privacy Policy may be updated from time to time to reflect changes in the platform, legal requirements or business practices.

The updated version will be published on this page with a revised “Last updated” date.

For privacy-related questions, account-access requests or concerns about how information is handled, contact Prime Retail AI through our contact page.

Contact page: Prime Retail AI Support